Manufacturing
OT-aware security, reliable backups, and help desk that knows the shop floor.
Let's TalkThe line goes down at 10:14 AM. Nobody knows yet if it was the PLC, the network switch, the SCADA server, or the laptop an engineer was patching last Friday.
Every minute the line is down, you know the cost. Most IT providers do not. They were trained on office networks, not shop floors, and the gap shows up fastest when it matters most. We built CHK to close that gap. We handle the office side like any good MSP, and we treat the OT side with the respect it deserves.
These are the problems that show up in the first conversation. They are also the problems most providers quietly accept as normal. We do not.
OT environments are not desks with Windows. The rules are different and the consequences of getting them wrong are louder.
Mandatory scans that reboot production hosts. Agents nobody tested against the environment.
One clicked attachment from a shared login and the whole plant is offline for a week.
Legacy hosts nobody wants to touch. They run what they run, and they run your revenue.
Three things we do well for manufacturers. Not a menu. A commitment.
Clear segmentation between office and production. Monitoring and policies built for both sides of the wall.
Email, endpoints, M365, identity, and the usual suspects. Secured, monitored, and patched without drama.
Tested recovery plans for environments that cannot go down. The plan exists before the incident, not during it.
No made-up statistics. Just the things our clients tell us are different now.
Every engagement follows the same four phases. The scope changes. The discipline does not.
Two weeks to document what you have, what's stable, and what's at risk. No assumptions.
Fix what's broken now. Quiet the noise so your team can hear themselves work again.
Security baseline, access cleanup, backup verified. The work most providers skip.
A clear roadmap for the year ahead. You know what's next and what it costs.
Straight answers. If you have one we did not answer here, the contact form is the fastest way to get a real response.
Yes, as coordinators. We do not touch PLC programming. We handle the network, backups, identity, and security around it, and we talk to your OT vendors so you do not have to translate.
In most cases yes. We plan cutover windows around your schedule, not ours. Nothing moves without a rollback plan.
Yes. We isolate them in protected segments with strict controls. They run what they run. We protect everything around them.
We pre-build your recovery plan. When something goes wrong, the plan runs. You should not be reading documentation for the first time during an outage.
Tell us about your environment. We will give you an honest read, floor and office both.
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